Privacy Policy

Privacy Policy

1. Information Collection

When you purchase from our store, we collect the personal information you provide, such as your name, address, and email address, as part of the buying and selling process.
Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address to gain insights about your browser and operating system.

Email Marketing (if applicable):
With your consent, we may send you emails about our store, new products, and other updates.

2. Consent

How is my consent obtained?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.
If we require your information for secondary purposes, such as marketing, we will either request your explicit consent or provide you with an opportunity to opt out.

How can I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue using your information by contacting us at:
📧 Email: contact@silverbirdjewells.com
📍 Address: -08, OMKAR COMPLEX, GHADIYALI

POLE, JANI SHERI, JENI SHERI, Vadodara, Vadodara,

Gujarat, 390001

3. Disclosure

We may disclose your personal information if:

• Required by law.
• You violate our Terms of Service.

4. Payment

We use Razorpay to process payments. Neither we nor Razorpay store your card data on our servers. All data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS) during processing. Your transaction data is only retained as long as necessary to complete your purchase and is deleted thereafter.

Razorpay adheres to PCI-DSS standards set by the PCI Security Standards Council, which ensures secure handling of credit card information by our store and service providers.

For more information, please review Razorpay’s terms at https://razorpay.com.

5. Third-Party Services

Third-party service providers we use will only collect, use, and disclose your information as necessary to perform their services for us.
However, payment gateways and other transaction processors have their own privacy policies, which govern how your information is handled for purchase-related transactions. We encourage you to read their policies to understand how your data is managed.

Be aware that these providers may operate in different jurisdictions, and your information may become subject to the laws of those jurisdictions. Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

6. Links to Other Websites

When you click on links on our website, they may redirect you to external websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

8. Cookies

We use cookies to maintain your user session. These cookies do not identify you personally on other websites.

9. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence or have provided consent for your minor dependents to use this site.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it regularly. Changes will take effect immediately upon posting on the website. If there are significant changes, we will notify you here to keep you informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners to continue offering services to you.

11. Questions and Contact Information

If you would like to:

• Access, correct, amend, or delete any personal information we have about you.
• Register a complaint.
• Request further information.

Please contact our Privacy Compliance Officer at:
📧 Email: contact@silverbirdjewells.com
📍 Address: 08, OMKAR COMPLEX, GHADIYALI

POLE, JANI SHERI, JENI SHERI, Vadodara, Vadodara,

Gujarat, 390001